Can I get the same price in the store as online?
No! Although it will be the store managers decision to match the price or not, officially Internet sales do not require the same service level as in-store hence the cheaper price.
Need help or advice to decide between cameras?
You can email us or phone 02 4365 2656 during business hours for further help.
Can I use direct deposit?
YES! Just choose Direct Deposit in the checkout-shopping cart.
Can I have my camera delivered or can I pick it up?
YES! Either you can choose to pick it up or we deliver anywhere in Australia.
How much will delivery cost me?
Our flat rate of $17.99 covers most packages up to about "shoe box" size and larger sizes to local areas. We reserve the right to charge more for bulky items, goods requiring extra insurance or for some remote deliveries.
Are my goods insured?
YES! Your order is fully insured against loss or damage.
Do you have a bricks and mortar camera shop?
YES! You can visit our stores
Store Locations
Erina Store
Fountain Plaza,
Erina NSW
Telephone: 02 4365 2656
Tuggerah Store
Westfield Shopping Centre,
Tuggerah NSW
Telephone: 02 4353 8200
Is my camera covered by warranty?
YES! All our cameras have a genuine Australian back to base 12-month warranty with the camera manufacturer (e.g. Canon, Sony, Panasonic etc).
Do you have extended warranties?
YES! Extended warranties are available.
Do you Price match?
No, we do not. If someone has a cheaper price than our website then it is possibly from the grey market
Any charges for using my credit card?
Only Amex cards incur a 2% have a surcharge.
What is your returns policy?
Please see shipping and returns
Do you repair cameras?
YES! Call the store for details 02 4365 2656
